What is?

Voice over Internet Protocol (Voice over IP, VoIP) is a family of technologies, methodologies, communication protocols, and transmission techniques for the delivery of voice communications and multimedia sessions over Internet Protocol (IP) networks, such as the Internet. Other terms frequently encountered and often used synonymously with VoIP are IP telephony, Internet telephony, voice over broadband (VoBB), broadband telephony, and broadband phone.

Internet telephony refers to communications services—Voice, fax, SMS, and/or voice-messaging applications—that are transported via the Internet, rather than the public switched telephone network (PSTN). The steps involved in originating a VoIP telephone call are signaling and media channel setup, digitization of the analog voice signal, encoding, packetization, and transmission as Internet Protocol (IP) packets over a packet-switched network. On the receiving side, similar steps (usually in the reverse order) such as reception of the IP packets, decoding of the packets and digital-to-analog conversion reproduce the original voice stream. Even though IP Telephony and VoIP are terms that are used interchangeably, they are actually different; IP telephony has to do with digital telephony systems that use IP protocols for voice communication while VoIP is actually a subset of IP Telephony. VoIP is a technology used by IP telephony as a means of transporting phone calls.

Does this help my business?

Having a phone systems with VoIP technology in your home, office or small business can save you hundred of dollars every month in your phone bill, plus improve your company image and marketing strategies when customers and prospect call in or are placed on hold, you also increase your business productivity with our line of sophisticate business phone.

The business VoIP phone system reduce your phone bills up to 70% with VoIP Service, also provide remote extensions with the advance business class phone features; such as voicemail to email, fallow me, call transfer, conference calls, music on hold, hunt groups, automated attendant fax thru email and much more.

We believes that every business should have the opportunity to purchase a professional phone system at affordable price, without sacrificing the quality and service, contact us for more information. Now serving in the Caribbean, We also provide business phone service and installation in Puerto Rico, Vieques and Culebra.

Please browse our website for phone system products and information or contact one of our specialists for assistance, they will be glad to help you with all your business needs.

Why does the VoIP phone system fits in the economy situation.

Today’s economic force many businesses to reduce the monthly expenses by reducing phone cost and office space. As you know, automatically you save up to 70% in your phone bill by purchasing the IP Technology VoIP phone system for your business, you also have the advantage of remote workers connected to your office from anywhere in the world.

Having employees in United States, China, Latin America, Puerto Rico or any other country doesn’t make difference in your phone bill, because all calls between them and your office are totally free, you can transfer calls to them and they can transfer calls to you without international fees as they were behind your desk.

Take your desk phone with you, forward calls to your mobile or use a softphone it’s doesn’t matter, you will have access to all the same communication you would have at the office.
Do you do international business? Having virtual numbers in any part of the world is economic and profitable with VoIP technology; offer a better way to communicate with new customers and prospect with a virtual phone number, waving them long distance calls put your business in first option because they prefer more a live person than en email.

Now you don’t have to increase your office space and expenses, just hire more remote sellers or technical support agents using their internet connection and computers to work for you business at no extra cost.

IP Technology offer onsite installation service for VoIP business telephony by our professional certified technicians in Puerto Rico.

Contact us for more information and our specialist will be glad to assist you with all your business communication need.